FFS Friday - The Business Edition

Short and sweet this week. It's freezing here (FFS) and both girls have snotty noses (FFS). Cuddles are required. But before I lose my train of thought...

M requires a tonsillectomy and adenoidectomy. FFS.
Whilst she has private health insurance, she hasn't held it for twelve consecutive months yet, meaning that she's ineligible for this surgery in a private hospital without a certificate from her surgeon and our GP saying it's a non pre-existing condition. FFS.
I prefer the public hospital anyway. NO FFS.
But their waiting lists are known for being atrocious. FFS.
With this in mind we put the request form for her surgery the day she was given it.
I called the next day to make sure that the form made it's way to the right people. The response was 'Well M'am, if you put it in the box we would have it. OK?' FFS.
Fast forward to yesterday. Four weeks after I'd called and we hadn't heard anything. I called again, got put through to a lovely lady who couldn't find M in the system anywhere. She offered to call me back immediately after she'd done some research. NO FFS.
She called me back about three minutes after we hung up. 'I'm so sorry, but I've just been downstairs to double check and your form was still in the box. It's been there since you put it in there. I've added her to the waiting list now and I've backdated your request. Did you happen to take the tape off the box opening to put your form in?' 'Nope.' 'Ah. Well, I'm sorry about the mix up.' FFS.
I'm glad it's not urgent surgery. Perhaps the public servant who condescendingly told me 'Well M'am, if you put it in the box we would have it.' COULD HAVE CHECKED. FFS.

In June I subscribed to RedPawPaw, a new Australian business offering a box of grocery sample products delivered for $5. Sure! Why not? It was fun getting a big box of groceries. NO FFS.
I am so old. FFS.
The second box from RedPawPaw took an extraordinarily long time to arrive, and the company doesn't answer their phones and wasn't replying to their Facebook page queries. FFS.
Towards the end of the month with no tracking number available my parcel arrived via Australia Post, not a courier as explicitly stated. FFS.
Mighty first world inconvenience - AP parcels need to be signed for and picked up. Courier comes to my door. FFS.
Filled with glossy printed brochures, the RedPawPaw box looks lush and high end. NO FFS.
What is FFS-Worthy is the email that arrived the week after the last box, stating that due to high demand they were relaunching in two month's time. And then the email saying that due to customer complaints they were changing their delivery partner (to Australia Post). They also stated that they would unfortunately have to pass on their delivery cost. FFS.
This brings the new cost from $5/month to $19.25/month. FFS.
No no, it's cool. You can cancel. NO FFS.
So I did. NO FFS.
Then overnight I got an email thanking me for my continued business and a receipt for the charge of $19.25 for my August box. FFS.
They aren't answering their phones. FFS.
Nor replying to questions on their Facebook page. FFS.
I have cancelled my box again on their website. FFS.
Who knows what will happen next? FFS.